Terms and Conditions digi88 — Complete Platform Usage Guide

Welcome to digi88, an online entertainment platform operated under a valid licence. This Terms and Conditions document ("Terms") constitutes a legally binding agreement between you ("Member" or "User") and digi88 ("Company", "we", "us").

By accessing, registering, or using any part of the digi88 — including the website, mobile app, and all related services — you hereby acknowledge that you have read, understood, and agree to be bound by these Terms along with all policies referenced within.

These Terms take effect from the date you first use the platform and remain applicable for as long as your account is active. digi88 reserves the right to modify these Terms at any time. Notice of changes will be provided via registered email or in-platform notification at least seven days before the changes take effect.

To be eligible to register and use the services digi88, you must meet all of the following requirements:

• Aged 18 years of age or older on the date of registration.
• Is not on any list of individuals prohibited from using online gambling services in your jurisdiction.
• Do not register on behalf of another person or use a false identity.
• Acting on your own behalf and not as an agent or representative of another party.
• Has never had a digi88 account terminated due to fraud or a prior breach of terms.

digi88 reserves the right to request identity verification (KYC) at any time to ensure member eligibility. Documents that may be requested include identification card, passport, proof of address, and recent bank statements.

Each member is only permitted to hold one (1) account digi88 only. It is the member's responsibility to provide accurate, complete, and up-to-date information during registration and to update that information whenever changes occur.

The following information must be provided accurately during registration:

• Full name as shown on your official identification card.
• An active mobile number registered in your name.
• A valid and accessible email address.
• Malaysian bank account details registered in your name.

Members are solely responsible for ensuring their account password is kept secure. digi88 recommends using a strong password containing a combination of uppercase letters, lowercase letters, numbers, and symbols. Two-factor authentication (2FA) is available and strongly encouraged for all members.

Any activity that occurs through your account is considered authorized by you, unless you have promptly reported unauthorized access to the digi88 support team.

digi88 provides a wide range of deposit and Withdrawal methods suited for Malaysia users, including DuitNow, FPX, online banking, digital wallets such as Touch 'n Go eWallet and Boost, as well as selected cryptocurrency options.

Regarding deposits:

• The minimum deposit amount is RM10 per transaction.
• Deposits are processed instantly or within a few minutes depending on the chosen payment method.
• All deposits must be made from an account or wallet registered under the same member's name.
• Digi88 is not responsible for any delayed deposits caused by third-party issues such as banking system outages.

Regarding withdrawals:

• The minimum withdrawal amount is RM30 per request.
• Withdrawals are only processed to a verified bank account registered under the member's name.
• Withdrawal processing time ranges from 15 minutes to 24 hours depending on the method and daily limits.
• Withdrawals exceeding a certain limit require completed KYC document verification.
• Digi88 reserves the right to temporarily hold Withdrawals for security review if there are signs of suspicious activity.

All bonuses and promotions offered by digi88 subject to the specific terms and conditions stated alongside each offer. It is the member's responsibility to read and understand those conditions before claiming any bonus.

The general terms applicable to all digi88 bonuses are as follows:

• Bonuses cannot be withdrawn directly — they must be used for gameplay until the rollover (multiple Betting) fulfilled.
• Each bonus has a stated validity period. Bonuses that are not used within that period will expire automatically.
• Bonuses may only be claimed once per promotion, unless otherwise stated.
• Digi88 reserves the right to cancel bonuses and void any Wins obtained if there is evidence of promotion abuse or fraud.
• Playing games that are ineligible during rollover fulfilment will not count towards the required rollover amount.

All games offered on the platform digi88 uses a certified Random Number Generator (RNG) that is independently audited by a recognised third-party body. This ensures every game round is fair and cannot be manipulated by any party.

The outcome of all games is final and cannot be disputed unless a verifiable technical error exists. In the event of a technical failure or system disruption during gameplay:

• Digi88 reserves the right to void affected rounds and refund the wagering amount.
• Winnings resulting from system errors will not be paid out.
• Members will be notified via in-platform notifications if any resolution is made as a result of a technical failure.

For live casino games with real dealers, results announced by the dealer are final unless there is clear evidence of a procedural error. Video recordings of all live casino sessions are retained and may be used as reference in the event of a dispute.

Digi88 members are required to conduct themselves in a responsible, honest, and respectful manner towards other members and platform staff. The following activities are strictly prohibited and may result in disciplinary action:

• Fraud, identity theft, or misuse of another person's personal information.
• Hacking, unauthorized access attempts, or exploiting platform vulnerabilities.
• Use of automated software, bots, or other tools to play or gain an unfair advantage.
• Money laundering or any suspicious financial activity.
• Threatening, harassing, or distributing harmful content to other members or staff.
• Sharing login credentials or opening an account on behalf of another person.
• Making fraudulent claims or submitting falsified documents during the KYC process.

digi88 committed to protecting the privacy and personal data of all members in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). All personal information collected is used solely for account management, payment processing, and service improvement.

Digi88 will not sell, rent, or disclose members' personal data to third parties without their consent, except in the following situations:

• When required by law or by direction of a competent authority.
• To process payments through approved payment service providers.
• For identity verification and fraud prevention purposes.

For full details on how we handle your personal data, please refer to digi88 Privacy Policy.

digi88 reserves the right to temporarily suspend any member's account without prior notice if there is reasonable cause to do so, including:

• Suspected fraudulent activity or money laundering.
• Failure to complete the KYC verification process within the specified timeframe.
• Reports from financial institutions regarding suspicious transactions.
• Request from legal authorities.
• Violation of any term stated in this document.

During the suspension period, members will be unable to access their account, make deposits, withdrawals, or play. digi88 will notify the member of the suspension and its reasons via email within 72 hours, unless prohibited by law.

Members may request to close their account at any time by contacting the digi88 customer support team via live chat. Account closure requests will be processed within three to five business days.

Before an account closure is approved, any remaining balance (subject to applicable terms) may be withdrawn. Any bonus that has not met the rollover requirement will be forfeited.

digi88 also reserves the right to permanently terminate accounts for the following reasons:

• Confirmed breach of serious terms such as fraud or money laundering.
• Repeated abuse of the bonus or promotion system.
• Providing false information during registration or the KYC process.
• Account inactive for more than 12 consecutive months.

digi88 provides the entertainment platform "as is" and makes no guarantees regarding continuous availability, accuracy, or suitability of the platform for any particular purpose. Our platform is maintained with best efforts to ensure high uptime, though periodic technical disruptions may occur.

Digi88 shall not be liable for:

• Any financial losses arising from gambling decisions made by the member.
• Data loss resulting from technical disruptions beyond our control.
• Indirect, consequential, or exceptional losses even if digi88 has been informed of the possibility of such losses.
• Actions or omissions by third parties, including payment service providers or game providers.

The maximum total liability of digi88 to any member under any circumstances shall not exceed the net deposit amount made by that member in the 30 days preceding the claim.

These Terms and Conditions are governed by and interpreted in accordance with the applicable laws of the jurisdiction in which digi88 operates. Any dispute arising from or relating to these Terms shall be resolved through arbitration or a competent court in that jurisdiction.

Members hereby agree that any legal action or proceedings relating to the digi88 platform shall be conducted in the jurisdiction determined by digi88, and members hereby waive the right to contest that jurisdiction.

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be reinterpreted to the minimum extent necessary to make it valid, while the remaining provisions of these Terms shall remain in full force and effect.